About John A. Queng, MD
-
Dr. Queng currently has long wait times for new patients. Please see below for physicians and advanced practice clinicians (APCs) he recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Queng is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
- Margaret (Maggie) L. Hemmen, APRN, MSN, FNP-C
- Megan H. Hoang, APRN, FNP-C
- Jacqueline R. Karathra, MD
- Kristin M. Yeager, APRN, CRNI, FNP-BC
- Jesse W. Dunkle, MD, MPH
Dr. Queng enjoys spending time outdoors with his family, fishing in the local creeks, cycling, and hiking.
I believe it’s important to listen to the patient. Patients are integral in creating a plan for better health, since it is often their actions, along with the help of the physician, which will make the greatest difference.
Services
- Adult Mental Health
-
Adult Mental Health
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
Learn More
- Annual Physical Exam
-
Annual Physical Exam
An annual wellness exam helps you touch base with your ARC doctor, address health issues, and talk about preventative measures for you.
Learn More
- Breast Exams
-
Breast Exams
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
- Chronic Care Management
-
Chronic Care Management
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
- Diabetic Retinopathy Screenings
-
Diabetic Retinopathy Screenings
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
Learn More
- Flu Shots
-
Flu Shots
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
- Immunizations
-
Immunizations
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
- Medicare Wellness
-
Medicare Wellness
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Learn More
- Mental Health Medication Management
-
Mental Health Medication Management
ARC offers mental health medication management for patients with behavioral or cognitive health conditions.
- Minor Procedures
-
Minor Procedures
ARC Family Medicine doctors can perform in-clinic minor procedures.
- Musculoskeletal Care
-
Musculoskeletal Care
ARC Family Medicine doctors can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
- Pap Smear
-
Pap Smear
Annual pap tests are used to screen for cervical cancer.
- Prostate Screenings
-
Prostate Screenings
Prostate screenings help detect early signs of prostate cancer.
- Same-Day Illness & Injury Visits
-
Same-Day Illness & Injury Visits
Our providers are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
- Telemedicine Visits
-
Telemedicine Visits
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
- Well-Check Exam
-
Well-Check Exam
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and APCs cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
Learn More
Locations & Hours
-
ARC Far West
6835 Austin Center Boulevard
Austin, TX 78731
Get Directions512-346-6611 Fax: 512-406-7315
Mon-Fri: 7:00am - 9:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm
Credentials
Board Certifications
Board Certified in Family PracticeMedical School
University of Texas Medical School at Houston, 1998Residency
Medical College of Virginia, Blackstone Family Practice, 2001Education
B.A. in Biology, Rice University, Houston, TX, 1994Professional Positions
- Member, American Academy of Family Physicians
- Member, Travis County Medical Society
Patient Reviews
OVERALL PROVIDER RATING
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
4.9out of 5
ARC Patient Feedback
Guide to ARC Patient Feedback and Ratings
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Who runs the survey?
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
How do patients receive the survey?
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
Do you post all positive and negative comments?
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
What questions do we ask?
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
- Rate how easy it was to make your appointment.
- Rate the helpfulness of the front-desk staff.
- Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
- Did the healthcare provider or doctor provide the care you expected?
- How likely is it that you would refer a friend/family member to this doctor or NP/PA?
- Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
Why don't all providers display a rating?
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
Why can I only see comments from the last 90 days?
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
Can anyone complete a survey or post a comment about a physician?
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
How is patient information protected?
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
-
June 21, 2024
Dr. Queng is excellent. Appointment started a bit later than scheduled.
-
June 21, 2024
There wasn’t anything that I didn’t like Dr Queng is an excellent, caring and knowledgeable physician. I always feel that he wants me to know that keeping me healthy is important to him too. I am so thankful for having this special person in my life. Thank you to all of you at ARC for all you do for us
-
June 21, 2024
Dr Queng has always provided sincere and professional care. I’m glad he’s been my doctor for over a decade.
-
June 20, 2024
Excellent all around
-
June 20, 2024
Got the prescription I needed and some extra tips to help manage my medical concern.
-
June 18, 2024
It’s always a pleasure having an appointment @ ARC. Everyone is polite & ready to help. I’ve been seeing Dr. Queng for many, many years because he is the best.
